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Cruise Canada

The family owned, Mesa, Ariz. based company, founded by Florida native Robert Smalley Sr. in 1972, ranks as North America's largest RV rental firm with about 300 employees at peak season, 18 company stores and around 130 commissioned dealer outlets in the U.S. and Canada. Smalley's sons, CEO and Chairman Randall Smalley, and President Robert Smalley Jr.,were brought on board straight out of college to help start up and run the company, and remain at the helm today.

"My brother and I represent the fourth generation in the vehicle rental business," Smalley said, tracing his rental roots back to his great grandfather, Frank Couture, who rented cars in south Florida during the 1920s. Robert Smalley Sr. logged numerous years in the car rental business, including serving as president of car rental giant Hertz, before recognizing and capitalizing on an untapped niche in the motorhome rental arena.

The Smalley's family-oriented business culture has been one of the few constants at Cruise America/Cruise Canada. One of the keys to Cruise America/Cruise Canada's longevity, according to Randall Smalley, is being aggressively proactive. "You want to anticipate the market and then correct small problems before they become larger problems," "Our objective over the years has been to keep raising the bar, to keep getting better."

Cruise Canada's Class C motorhomes today are manufactured by Elkhart, Ind.-based Four Winds International Corp., a subsidiary of Thor Industries Inc. In April 2004, Cruise Canada joined Four Winds' management and employees in saluting the completion of the Thor division's 25,000th mini motorhome.



Reviews


Canada Road Trip
Branch: Vancouver
Vehicle: C25 - Standard Motorhome
By Nikki
Pick Up Procedure / Service    
Overall Rating:    
We picked up our van in Vancouver on a road trip through to Calgary. We did not have to wait long when we arrived and were shown a video of the features and how to use the van. This was promptly...
Bring a screwdriver
Branch: Calgary
Vehicle: C25 - Standard Motorhome
By Frank
Pick Up Procedure / Service    
Overall Rating:  
The RV was already 5 or more years old and very used. We had to fix some items. The Service in Calgary and Vancouver was good.
Canada Trip
Branch: Calgary
Vehicle: C19 - Compact Motorhome
By Erich
Pick Up Procedure / Service   
Overall Rating:  
pick at a convenient location but very short and impersonal staff. explanation of the motor home short and not detailed. vehicle kind of clean but i would expect a more detailed vehicle. different...
Two weeks in the Canadian Rockies
Branch: Calgary
Vehicle: C25 - Standard Motorhome
By Elin Esther
Pick Up Procedure / Service     
Overall Rating:    
After spending two weeks in one of Cruise Canada's RV, I doubt I will ever travel abroad in a different style. We had C-25, and it suited four adults perfectly. We went to Banff and Jasper national...
Brazilian senior couple Road Trip
Branch: Vancouver
Vehicle: C30 - Large Motorhome
By Durval Cunha
Pick Up Procedure / Service    
Overall Rating:    
This was our 4th trip by motor home. It occured amazing , confortable and practice,had reached ours expectations since the pic kup up to drop-off.

There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.

Cruise Canada Insurance

INSURANCE

Auto Liability
Basic minimum statutory auto liability coverage is included in the rental rates on a secondary basis. All coverages are subject to the Terms and Conditions of the Rental Contract.

Supplemental Liability Insurance (SLI) – Included with USA & CAN Rentals – Not Valid in Mexico
SLI provides excess liability coverage up to a total of $1,000,000 combined single limit of coverage per occurrence against claims made by third parties for bodily injury, death, and/or property damage caused by operation of the vehicle. EXCLUSIONS APPLY. A partial list is
contained in the Rental Contract. Please check at departure.

Coverage Summaries – Canada Departures
Provided you abide by the Terms and Conditions of the Rental Agreement, report accidents and/or damage promptly, and avoid prohibited vehicle uses, your coverages include:

Auto Liability: Statutory and excess Supplemental Liability Insurance up to $1,000,000.
Vehicle Damage / Loss: Per occurrence or incident, only $1,000 of responsibility. You are covered for amounts in excess of $1,000 under most conditions.
Trip Reimbursement: Travel Expenses incurred as a result of mechanical breakdown up to $3,000 per tour.



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